1. Data Controller Information
This Privacy Policy explains how Spud the Piper ('we', 'us', 'our') collects, uses, and protects personal data obtained through our website, progressive web app, live chat widget, and booking engine.
Data Controller: Spud the Piper Ltd, Aviemore & Highlands, Scotland, UK.
Contact Email: privacy@spudthepiper.co.uk
Telephone: 07793 491367
2. What Data We Collect
We collect only the minimum necessary personal data required to arrange and perform bagpiping engagements:
• Identity & Contact Data: Full name, email address, telephone number.
• Event Logistics Data: Wedding or ceremony date, start/finish times, venue address and postcode, special tune selections, tartan attire preferences.
• Communication Data: Live chat session transcripts, contact form inquiries, email correspondence.
• Customer Testimonials: Reviews, ratings, and optional photos submitted by clients for public display.
3. Third-Party Processors & Security
We never sell your personal information. We partner strictly with industry-leading, GDPR-compliant service providers:
• Brevo (Sendinblue): Used to deliver transactional booking confirmations, invoice summaries, and gig updates.
• PayPal: Handles deposit transactions securely via PCI-DSS compliant 256-bit encrypted gateways. We never store credit card numbers on our servers.
4. Your Legal Rights Under UK GDPR
You have the right to request access to your personal data, request correction of inaccurate records, request deletion of your contact information after your event is concluded, or object to processing. To exercise your rights, email privacy@spudthepiper.co.uk.